Groups running several care homes, supported living services or housing sites often want one specialist laundry arrangement rather than a different fix at every location. This checklist helps operations and procurement leads specify bed bug, flea-affected and incontinence laundry consistently across sites, while allowing each postcode to be confirmed separately.
In brief: list every site and postcode, separate planned incontinence volumes from incident-based bed bug or flea work, agree how prices are set, and set a review rhythm. Coverage is confirmed site by site.
1. Scope
- Planned services: regular incontinence laundry.
- Incident services: bed bug laundry, and flea-affected textiles by assessment.
- Items excluded: clinical waste, pads, sharps, non-washable items.
2. Sites and coverage
List every site with its full postcode and access notes. Specialist laundry is available in London and across the rest of the United Kingdom, subject to postcode, textile suitability and agreed collection arrangements. Ordinary laundry and everyday dry cleaning remain London services, and London urgent-collection wording is not a national response promise.
3. Pricing basis
Ask which published rates apply and what will be quoted. MyLaundress publishes specialist laundry prices on its service pages; larger arrangements are discussed individually rather than with invented bulk tariffs.
4. Handover standards
- Agreed bags and labels at every site.
- Named contacts per site.
- Non-clinical references on labels.
- A process for unsuitable items.
5. Review
Agree a regular review of volumes, issues and changes to sites. Keep it practical: missed items, labelling problems, timing.
About MyLaundress
We manage incontinence laundry contracts worth millions of pounds, serving care homes and supported accommodation. That describes our incontinence contracts overall; it is not annual turnover or the value of any single contract. MyLaundress holds seven London council contracts for specialist laundry services. That is a statement about the contracts we hold, not a council endorsement, and it does not mean every contract covers every specialist service.
Common questions
Can one contract cover London and non-London sites?
Yes, for specialist services, subject to postcode confirmation. Ordinary laundry is London only.
- Request a care or housing provider quote
- Incontinence laundry service and prices
- Bed bug laundry service and prices
- Choosing a multi-site incontinence laundry contract
- Specialist laundry continuity planning
Published 2026-10-31 by MyLaundress team. Request a regular laundry quote